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Area Manager - Leicester

Area Manager - Leicester


In 1995 Lifeways opened its first location for people with complex needs. Over 25 years later and weve grown to become the UKs largest supported living specialist and are proud to help almost 5,000 people to live more fulfilling, independent lives.

Our commitment is to provide extraordinary support that creates life-changing outcomes for people with complex needs. We do this through our stability, our local teams, our strong relationships, and our shared focus on quality and reassurance.

Job Description

Area Manager -Permanent / Full-Time

Hours of work: 37.5 hrs per week Mon - Fri

Function: Operations

Reporting to: Regional Director

Location: Central East region / Leicester

The Leicester area is part of the Central East region. This role with cover Leicester and travel will be required between the 6 services in the area. Across this area we provide care and support for adults with learning disabilities and complex needs living in their own homes and / or supported living schemes.

The Role:

This is a fantastic opportunity for either an experienced Area Manager looking for a new challenge or for an experienced Registered Manager looking to progress in their career. Lifeways is committed to setting you up for success in your role. You will be supported by specialists in all support functions including HR, Finance, Quality and Compliance, Business Support and Development and more.

As the Area Manager and reporting into the Regional Director, you will be responsible for providing leadership and operational management of supported living services in the Doncaster area and will have responsibility for the delivery of all care and support, clinical, operational, financial and administrative functions.

You will be responsible for leading a direct management team of 6 Service Managers and will hold registration for the supported living services and managing the relationship with 1 local authority.

What we can offer you

  • You will work as part of a local / regional leadership team where you can make a difference.
  • Access to specialist advice from our support functions whenever you need it, so you can focus solely on team management and commercial awareness
  • You will be supported as an area manager to help you achieve your personal and professional development goals and develop as a leader and manager.
  • You will receive core benefits including matched pension scheme, life insurance, sick pay, car mileage and access to other benefits, rewards and recognition such as discounts, cycle to work, well-being and Employee Assistance Programme (EAP)

Essential Skills and Experience

  • You must have proven experience of managing multi-site residential and/or supported living services in a Health & Social Care setting
  • You will have proven examples of driving up quality, health & safety and compliance, achieving all CQC / CI regulatory requirements
  • You will have proven experience achieving business improvements where any issues arise, developing, implementing and completing appropriate remedial action plans.
  • You will currently hold or willing to hold a registration with the CQC / CI.
  • You will have a track record of influencing and / achieving revenue and margin targets by the retention and growth of existing business and the effective and efficient running of operations.
  • You will be a strong leader and manager and enjoy responsibility and accountability.
  • You will have a relevant professional Qualification at Level 4 or Higher in Care or Management e.g. NVQ/SVQ, QCF Award Certificate or Diploma (also known as BTEC Professional Award, Certificate, Diploma) and working towards / or willing to work towards Level 5 or above
  • Experience of managing services for adults with complex needs( ie acquired brain injury, learning disability, autism, physical disabilities and mental health) is beneficial but not essential

The Lifeways Group is an equal opportunities employer and is regulated by CQC in England, CIW in Wales and CI in Scotland.

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