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Customer Host / Front of House - Toyota

Customer Host / Front of House - Toyota

A fantastic opportunity not to be missed to join Western Edinburgh Toyota as a Centre Host on a competitive salary plus great benefits.

Role Info:

Centre Host
£24,000 + Bonus
Plus Staff Discount, Access to our Retail Discount Partner, Generous Holiday Allowance, Pension Plan, Death in Service Scheme, Staff Saving Club, Corporate Passes to Local Attractions, Plus other excellent benefits/incentives

Who we are:

Western Toyota is your local Toyota Centre for Edinburgh, Fife and Stirling. Whether you're looking for a new or used Toyota, or would like to use our professional, competitively priced aftercare services, we can help you meet your motoring needs.

Toyota has been revolutionising and innovating hybrid technology for over 40 years, enjoyed by over 10 million drivers internationally. Every Toyota Hybrid is designed to deliver in both style and high performance. With a range of hybrids to suit everyone, no matter which model you choose, there’s never been a better time to drive the future.

The Centre Host role:

+ Greeting visitors in the Showroom, providing an excellent level of customer service.
+ Signing in all sub-contractors.
+ Contacting the relevant staff member, introducing them to the customer and ensuring they are aware of the customer’s needs/requirements.
+ Ensuring the showroom is well presented at all times and that brochures, stock lists and magazines are up to date.
+ Managing day-to-day hospitality requirements and serving refreshments to customers.
+ Covering telephonists/switchboard when required, ensuring all messages are passed to the relevant party to be actioned.
+ Answering overflow calls.
+ Ensuring customer complaints are passed to the correct person.
+ Assisting with any internal or external promotional activities.

About you:

+ Excellent communication skills
+ Customer and quality focus
+ Interpersonal skills and team orientation
+ Communication and listening skills
+ Planning, time management and organisation
+ Technical Skills
+ Committed to providing high quality work
+ Ability to work to deadlines
+ PC literate

Ready to join the largest car company in the world?

Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.

Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile.

We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.

Sounds like a good fit? Apply here for a fast-track path to the Hiring Team.

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you maybe contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR

Job Specifications

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This is a full-time job. Working hours may be between 8 am to 6 pm.

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A full-time job is employment in which a person works a minimum number of hours defined as such by their employer.

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