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Customer Service Advisor

Customer Service Advisor

Excellent opportunity for a customer service advisor to join a world-leading organisation. The business is known for delivering world-class customer service and are focused on the internal development of colleagues. This position would be the perfect opportunity for people who are looking to develop a career as a project manager/account manager.

As a customer service advisor, you will be responsible for providing support to the project department, ensuring all project goals and objectives are accomplished.

Customer service advisor duties will also include: -

Liaising with customers and vendors to resolve product or shipping issues
Providing support to the project managers by being the daily point contact for day-to-day internal problem solving and troubleshooting
Leading weekly customer calls and meetings in the absence of project manager
Taking notes for weekly customer teleconference calls and internal meetings
Creating project documentation
Processing of monthly shipping invoicesTo apply for the customer service advisor position, you will need: -

Telephone-based customer service experience
Excellent general IT skills
A proactive and driven approach
The ability to use your initiativeIn return, the customer service advisor will receive a generous salary plus benefits.

If you wish to be considered for this customer service advisor role, then please click on the apply button.

By applying you're giving consent for the Sigma Recruitment agency in Cardiff, to contact you regarding this job and other vacancies we're recruiting for

Job Specifications

Search and apply for call centre and Customer Service jobs on our job platform. 

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This is a full-time job. Working hours may be between 8 am to 6 pm.

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A full-time job is employment in which a person works a minimum number of hours defined as such by their employer.

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