This is an exciting role working for a luxury e-commerce business, that has been established for over 20 years You will be joining as a Customer Service/Marketing Assistant
Duties will include: * Answering calls with customer queries * Monitoring and replying to company reviews * Handling social media enquiries * Writing emails and letters to customers * Communication with social influencers * General administrative tasks * Sending mailers to clients * Dealing with any order queries and recording transactions * Recording daily returns and completing paperwork for the accounts department * Ordering office stationary and hygiene supplies
It is essential that you have previous experience in an office-based customer service/Media role. It is essential that you are professional with a good work ethic and excellent communication skills.
This is a very high-end company and therefore your communication style verbally and non-verbally must be articulate, stylish, and confident.
Monday to Friday 9am-5pm with a 1 hour lunch
Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates