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Delivery Administrator

Delivery Administrator

The role of delivery administrator (Projects) is responsible for supporting delivery of large-scale projects. This is achieved through general administration tasks and customer & client management.

Accountabilities and responsibilities

· Responsible for the accurate qualification of customers for appropriate schemes being handled by the Projects team.

· Advising customers on the most appropriate solutions, based on their circumstances.

· Escalating complaints through to the delivery coordinator where necessary.

· Handling all postal requirements for the business; including distribution through to the relevant areas.

· Acting as the main telephone contact for the business, answering queries or triaging where appropriate.

· Managing the shared mailbox for the Projects team.

· Arranging the completion of Energy Performance Certificates.

· Liaise with contractors to arrange surveys and installs for jobs.

· Generate cost quotes for both customers and local authorities.

· Complete customer satisfaction surveys and send out energy saver packs.

· Complete various paperwork required to ensure adherence to specific job requirements.

The client offer an initial 12 month contract and hybrid working following the completion of probationary period

Job Specifications

Connect with employers and jobs in Administration on our platform. 

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These jobs will be contract basis. Contract terms and conditions depend on company policy.

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A full-time job is employment in which a person works a minimum number of hours defined as such by their employer.

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