An exciting opportunity has arisen to get a foot on the ladder in the recruitment industry. Ongo Recruitment are seeking an enthusiastic apprentice who will gain a Level 2 Customer Service apprenticeship and develop the skills to build a career as a Recruitment Consultant
The benefits of becoming an apprentice include:
* Gaining hands-on experience
* Being paid to learn
* Achieve industry-recognised qualifications
* Get a feel for the work environment
* Improve your employability and career opportunities
The purpose of the job is to:
Deal with a range of customers daily, answer queries and offer information that involves a lot of interaction with the public (as well as with colleagues) in a variety of methods including face-to-face, over the phone and via email, handling anything from general enquiries to complaints.
Work as part of a team to deliver a consistent, high-quality service, carrying out a range of customer service and administrative tasks to support the recruitment team, based mainly on the temporary recruitment desk.
Work towards and exceed targets relating to the agreed number of apprenticeship ready young people available in a “talent pool”.
The successful candidate will have some of the following:
* Previous experience in an office environment
* Knowledge of marketing
* Good oral and written communication skills
* Ability to type accurately
* Good IT skills, particularly in Microsoft Word and Excel
* Excellent customer service skills
* An ability to engage with the public face to face, by email and by telephone
* Able to use own initiative
* Good team worker
* Ability to take a Level 2 Customer Service qualification
* Knowledge or experience in the recruitment industry
Closing date 1st November 2022
Salary is National Apprentice rate - From April 2022 the NMW is: Apprentice £4.81 an hour.
Does the above sound like your ideal next role? If so, we would love to hear from you.
Apprenticeship is a kind of job training that involves following and studying a master of the trade on the job instead of in school. Carpenters, masons, doctors, and many other professionals often learn their trade through apprenticeship.