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Service Desk Analyst, Microsoft Troubleshooting

Service Desk Analyst, Microsoft Troubleshooting


Service Desk Analyst, IT Support Engineer, Helpdesk Analyst, Microsoft Troubleshooting, London

Service Desk Analyst, Helpdesk Support Analyst required to work for a Law Firm based in the City of London. However, due to Covid-19, the set up is 50% in the office (2 days one week, 3 days the next).

You MUST have good First Line IT Support / Helpdesk Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as Office 2016, Office 365, Windows Azure, Active Directory and maybe even SharePoint. It would also be acceptable for you to have an IT related degree, along with ‘some’ commercial IT Support experience.

Attitude is key here. You MUST have an excellent telephone manner, brilliant communication skills and have the ability to face off to Lawyers / Partners with no problems. This is literally an unbelievable opportunity to break into the Legal IT sector and could be the beginning of your serious career. Your professionalism will be outstanding and keeping a cool head under pressure is essential.

The role would have potential to progress to a Desktop Support / Second Line Support position within the firm, but you would have to prove yourself first. Any Desktop skills you possess would certainly come in handy here. For this role, there is a £350 on call allowance for every week you are on call. Trust me, it is a good deal!

This is a great opportunity and salary is dependent upon experience. Apply now for more details

Job Specifications

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This is a full-time job. Working hours may be between 8 am to 6 pm.

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