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Service Manager - Children and Families (various locations - North/Mid&East or Exeter)

Service Manager - Children and Families (various locations - North/Mid&East or Exeter)

Job Description

Service Manager – Children and Families (various locations – North/Mid&East or Exeter), Children’s Services

Are you passionate about delivering excellent services to Children and Young People and want to be part of a forward-thinking organisation?

This is an incredibly exciting time to be joining Devon County Council’s Children’s Services, as we embark on a journey of improvement, innovation and positive change.   We are committed to working with children, young people, and their families/carers in an embedded and truly restorative way.  With this we aim to promote health, well-being, and positive sustained outcomes for all, while focusing on protecting children and young people from harm. We’re raising the bar in terms of ambition and expectation, and we’re excited about what can be achieved in the immediate future.

In Devon, we are transforming our service delivery and have currently undergone a pioneering new structure changing the face of Children’s Services, in which we are building on our permanent and highly skilled work force and are currently recruiting an exceptional Service Manager to complement our team.

You will have a proven track record in delivering high performing children safeguarding services.  We are looking for an individual who can provide inspirational, inclusive and engaging operational leadership in the delivery of Child in Need, Child Protection and Court Proceedings services.

In return for your hard work, commitment and dedication we can offer you an excellent competitive salary and benefits package, including up to 30 days holiday + bank holidays, flexible working, various high street discount offers, up to £8k relocation allowance, 24/7 Employee Assistance Programme – click HERE to find out more.

Presence in the office is vital to embed positive relationships from the outset.  This is complimented by our hybrid working model, whilst still delivering the best possible outcomes for children and young people.

Click HERE to hear from our workforce about working for us and why you should join our Children’s Services. #TogetherWeCan

Our Director of Children Services, Melissa Caslake states;

‘My vision is that we consistently get the best possible outcomes for children, young people and families. We work with families to help them to care successfully for their children and absolutely help all of our children to be the best they can be and go into adulthood with the best life chances.

Come and join us in Devon County Council, we are investing in the future.  We want you to have a really rewarding and satisfying career.  We’ll invest in you to get the best out of you’.

About You

You will be a dynamic, forward thinking inclusive manager, with a key understanding and proven experience in the operational management of statutory child safeguarding services.  You will be confident in driving forward good social work practice delivery across all teams, as well as implement continued improvements and positive changes.

A key pre-requisite for this role is being able to demonstrate you are a strong inclusive senior manager, who can influence, build and maintain strong internal and external relationships, particularly with our multi-agency partnerships to ensure effective communication and working together.

You will have creative and innovative operational and decision-making skills, particularly around safe permanence, to reduce risk and achieve the best possible outcomes for our children and young people within our core child in need and child protection service areas.  You will be incredibly passionate about the challenges and ambitions in consistently safeguarding children, young people and families in Devon to thrive.

If you have what it takes to deliver on a demanding, change-driven senior manager role, where you have the scope to help shape the future for children and young people in in a truly unique County, we’d love to hear from you.

For an informal discussion or more information about the role, please contact Harriet Cadman, Workforce Development Improvement Lead –

Closing Date Sunday 20th November 2022

Virtual Interview Dates to be held w/c 28 November and w/c 5 December 2022.

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