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Becoming The Customer Service SUPERSTAR Certification Course

Becoming The Customer Service SUPERSTAR Certification Course


It discusses the topics that create negative impressions for customers and teaches you how to overcome them. In short, your customer service management wouldimprove.

Overview

Description
Certification Course “Becoming the customer service SUPERSTAR “ is a simple personal development course with realistic tips and techniques on how you can improve your customer service and customer experience that you offer and also enhance your customer service skills. It discusses the topics that create negative impressions for customers and teaches you how to overcome them. In short, your customer service management wouldimprove. Students can request for their Certificate in Basis Customer Service fromthe Institute of Customer Service Professionals.



Basic knowledge
There are no requirement to take this course except that you need to have a positive attitude and the willingness to learn and use the suggested techniques

Course Information

There are no requirement to take this course except that you need to have a positive attitude and the willingness to learn and use the suggested techniques

What will you learn
You would be able to enhance and professionalize all your customer service interactions
You would have confidence in dealing with different customers
You would be able to attract and retain customers
You would be able to create a good first impression all the time
You would be able to enhance your customer experience
Your customer service management would improve drastically
You would improve on your customer service skills

Anyone interested in developing and enhancing their customer service skills and behavior
Anyone who is a frontline or back office staff
Anyone who wants to gain knowledge in customer service
Any one who wants to enhance their customer’s experience
Anybody who works in a customer service management role

• Lifetime Access to Each Course
• Certificate on Completion of Course
• No Extra Charges Or Admin Fees
• Easy Access to Courses
• High Priority Support After Sales.
• Big Discounts on Individual Courses

Course Specifications

Our educational platform has numerous Retail courses including Sales and Marketing. 

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Adult education is the non-credential activity of gaining skills and improved education. 

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Online education is electronically supported learning that relies on the Internet for teacher/student interaction. 

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A short course is a learning programme that gives you combined content or specific skills training in a short period of time. Short courses often lean towards the more practical side of things and have less theory than a university course – this gives you a more hands-on experience within your field of interest.

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Course duration is 24 hours.

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