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How To De-Escalate Conflict Using Behavioral Science

How To De-Escalate Conflict Using Behavioral Science


Learn how to stand your ground while still being compassionate and professional.

Overview

Description
Learn how to stand your ground while still being compassionate and professional.

Can behavioral science help us learn how to respond to conflict so we can be happier and more effectively help solve our problems without getting drawn into unnecessary drama? Yes it can and Jennifer Hancock, author of several award winning books and founder of Humanist Learning Systems will teach us how. She specializes in humanistic management and programs focused on how to stop bullying and harassment using science. Her insights on how to combine philosophy and science to help solve our problems more effectively have helped countless people all over the world.

This program is based on behavioral psychology and discusses how your responses impact other people so that you can choose a response that will help you stand your ground while still being compassionate about the problem that needs to be solved. The goal of this program is to help you learn how to use the science of behavior to respond professionally even in situations where the people around you are freaking out.

Basic knowledge
Have experienced verbal conflict

Course Information

Have experienced verbal conflict

What will you learn
How to:

Stand your ground while still being compassionate
Avoid getting drawn into other people’s drama
Be able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations

Anyone who struggles with interpersonal conflict
Conflict management professionals
Managers who need to defuse conflict and help their team reach consensus
Human Resources Professionals
Life Coaches and Conflict Coaches
Director of Professional Development

• Lifetime Access to Each Course
• Certificate on Completion of Course
• No Extra Charges Or Admin Fees
• Easy Access to Courses
• High Priority Support After Sales.
• Big Discounts on Individual Courses

Course Specifications

Choose from our Psychology courses and degrees that include Psychology and Sociology.  

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Adult education is the non-credential activity of gaining skills and improved education. 

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Online education is electronically supported learning that relies on the Internet for teacher/student interaction. 

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A short course is a learning programme that gives you combined content or specific skills training in a short period of time. Short courses often lean towards the more practical side of things and have less theory than a university course – this gives you a more hands-on experience within your field of interest.

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Course duration is 24 hours.

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