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ITIL 4 Foundation Course

ITIL 4 Foundation Course

The course is based on the ITIL 4 best practice service value system featured in the latest 2020 guidelines.

Overview

Description
ITIL V4 course provides IT managers, practitioners, support staff and who are interfacing with the organization’s digital and information systems functions to enables successful management of modern IT-enabled services with a practical understanding of the key concepts, common language, principles and practices. It also prepares for the ITIL Foundation Certificate Examination. The course is based on the ITIL 4 best practice service value system featured in the latest 2020 guidelines.

Course Information

To take the ITIL 4 Foundation Certification exam, no prerequisite is required

Introduction
Purpose
Benefits of ITIL
Key Difference b/w ITIL V3 & V4
Key Concepts
Four dimensions
Service Value System
Guiding Principles
Service Value Chain
Practice Questions and Answers

Professionals engaged in a business sector but planning to move a company providing IT services.
IT service management professionals willing to update their skills
Mid-level & senior-level IT professionals

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Course Specifications

IT and Computing courses are available to study on our learning platform. 

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Adult education is the non-credential activity of gaining skills and improved education. 

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Online education is electronically supported learning that relies on the Internet for teacher/student interaction. 

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A short course is a learning programme that gives you combined content or specific skills training in a short period of time. Short courses often lean towards the more practical side of things and have less theory than a university course – this gives you a more hands-on experience within your field of interest.

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Course duration is 24 hours.

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