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Process Leader Framework

Process Leader Framework


This course is for those people who want to learn new skills on customer centric process leadership.

Overview

Description
This course is for those people who want to learn new skills on customer centric process leadership. You will learn what is Process Leader Framework and how it will help your business to increase revenues and profits, decrease costs and improve customer service simultaneously. We have collected the best material together to make a primer on business process management and the content of this course has been enjoyed by over 40,000 people so far.

The course includes series of training videos and a free course book (which is also available for purchase from Amazon, but we'll give it to you for free). Once you have finished the course here, you may apply membership to our exclusive Process Leader Academy where like-minded people meet to learn more skills together.

The course consists of one book and series of training videos. Those videos give you ideas on customer centric process excellence and business process management. We share best practice techniques and ideas with you, so you can apply them in your organisation. We focus especially on Process Leader Framework, which helps you to align business strategy to customer strategy, processes and IT systems.

This free course is part of Process Leader Academy, where we teach these concepts in even more depth. Access to Process Leader Academy is available for purchase separately.

Who this course is for:

Entrepreneurs and business leaders
People responsible for business operations
Process managers
Lean and Six Sigma
BPM Business Process Management leaders
Basic knowledge
Free electronic course book is included in the course. You can also purchase the paperback version from Amazon
No requirements

Course Information

Free electronic course book is included in the course. You can also purchase the paperback version from Amazon
No requirements

Fresh ideas on how to manage your business processes from customer centric perspective
Learn new leadership skills and revisit existing ones from different perspectives to become more influential leader
Get practical advice for every week of the year and challenge your thinking with reflective and challenging questions

Entrepreneurs and business leaders
People responsible for business operations
Process managers
Lean and Six Sigma
BPM Business Process Management leaders

• Lifetime Access to Each Course
• Certificate on Completion of Course
• No Extra Charges Or Admin Fees
• Easy Access to Courses
• High Priority Support After Sales.
• Big Discounts on Individual Courses

Course Specifications

Find Project Management courses including Customer Service and Management. 

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Adult education is the non-credential activity of gaining skills and improved education. 

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Online education is electronically supported learning that relies on the Internet for teacher/student interaction. 

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A short course is a learning programme that gives you combined content or specific skills training in a short period of time. Short courses often lean towards the more practical side of things and have less theory than a university course – this gives you a more hands-on experience within your field of interest.

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Course duration is 24 hours.

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