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Providing Good Customer Service From the Inside Out

Providing Good Customer Service From the Inside Out

I bring this course to you to make you understand and have in-dept knowledge about customer service and how it is very important in any organization or business.

Overview

About this Course
"Our mission is to create an experience that pleases our customers; a workplace that leverages assets; and a business that achieves financial success."

I bring this course to you to make you understand and have in-dept knowledge about customer service and how it is very important in any organization or business.

Hi, I'm Vanessa Womack. I've over 25 years of Consulting & 10 years of facilitating Business courses and Adult education along with community leadership and dialogue training and plenty of other opportunities to work.

This course is very simple and designed for those who have the motive to help others and become better. In fact, Customer service is all about understanding your customers by stepping into their boots and feeling their needs. Nonetheless, some of the tricks and tips that I am going to share with you can also be used in your daily lives and become a better person.

Who is this course for:

Anyone who has and urge to improve their customer service skills and knowledge
Who has the intention to help others
Basic knowledge
An open mind and willingness to learn new things and Ideas
If you are looking forward to improve business for any organization

Course Information

An open mind and willingness to learn new things and Ideas
If you are looking forward to improve business for any organization

What you will learn
You will learn how to deal with Customer in more Professional way
Understand them by stepping into their boots
Improve your communication skills
Improve your knowledge and ideas to deal with Questions flooding in
Using "Follow up" method to check if the problem is resolved
Using Ten Simple phrases given in the course that could help you in your communication

Anyone who has and urge to improve their customer service skills and knowledge
Who has the intention to help others

• Lifetime Access to Each Course
• Certificate on Completion of Course
• No Extra Charges Or Admin Fees
• Easy Access to Courses
• High Priority Support After Sales.
• Big Discounts on Individual Courses

Course Specifications

Our educational platform has numerous Retail courses including Sales and Marketing. 

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Adult education is the non-credential activity of gaining skills and improved education. 

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Online education is electronically supported learning that relies on the Internet for teacher/student interaction. 

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A short course is a learning programme that gives you combined content or specific skills training in a short period of time. Short courses often lean towards the more practical side of things and have less theory than a university course – this gives you a more hands-on experience within your field of interest.

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Course duration is 24 hours.

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